All orders will ship within 3-10 business days from when the order was placed. Exceptions includes preorders, backorders, or items that are made to order. Additional processing time may be required during Sale or Promotional periods due to above average order volume. We do not ship on weekends or holidays. If your order requires additional information to fully process, we will be in touch by email.
If you need your order urgently, please message us at email@example.com so we can push your order up or upgrade your shipping (additional cost applied).
Shipping will be through USPS, UPS, or FedEx and a tracking number will be provided within the US. We cannot ship live air plants to Hawaii or Internationally due to agricultural regulations. Under Chapter 70, Hawaii Administrative Rules of the Division of Plant Industry, Department of Agriculture, a permit (https://hdoa.hawaii.gov/pi/files/2012/12/pq-7_fillable.pdf) is required by the buyer or importer for any air plant or tillandsia.
For more information, see our SHIPPING & RETURNS page.